Frequently Asked Questions

Policies

Q1. What is your Returns Policy?

Please check out our detailed Returns Policy page for more information.

Q2. What should I do if I had an issue with my payment while placing an order?

Please check out our Payments Information page.

Q3. How do I track my order?

Please check out our Track My Order page.

Tshirts - Product & Sizing Info

Q1. What is the quality of fabric used?

All our products are manufactured with high quality fabrics that is soft to feel and comfortable to wear. Please refer to the particular product page to know its details.

Q2. What kind of printing is used?

We use high quality transfer and digital printing for all our designs.

Q3. What sizes do you have?

Our sizes run from M to XXL for male and S to XL for females. Please check the size chart on each product page and compare it to our sizes to get the perfect fit. Please feel free to email us on support@beabassi.com if you want to place a special request for product of any size which is not mentioned on our website.

Q4. What are the washing instructions for BeABassi products?

  • We recommend hand washing of all our products inside-out in cold water to experience the highest durability
  • If machine washing, wash inside-out in cold water on gentle/normal cycles
  • Wash with like colours as garments may experience normal colour bleeding
  • Do not iron the print
  • Do not bleach or tumble dry at high temperatures

Discounts & Gift Vouchers

Q1. Can I avail any Discounts?

We have discounts and sales often and we post details on our Instagram handle @BeaBassi.Merchandise and our Facebook page.

Q2. Do you have Gift Vouchers?

You can purchase our Gift Voucher for your loved ones from  here, which can be redeemed for buying any product from our website.

Design Submissions

Q1. Can I submit designs?

You are most welcome to submit your designs to us through our Submit Your Designs page. The designs should be related to Bassi and should be an original one and not copied from somewhere.

Q2. How are designs selected for printing?

The final decision in regard to selection of your design lies with the team of BeaBassi Merchandise. We will contact you if the design submitted by you is selected and negotiate the terms and conditions for printing it.

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